Designing interfaces for high-stakes decisions in public safety, automotive, and healthcare.
I focus on products where getting it wrong has real consequences. Police operations, luxury car configurators, and patient platforms that are used by millions.
Synthesizing Aerial Telemetry into Dispatch Decision-Making
Designing a unified command interface that integrates real-time drone intelligence with ground operations, reducing cognitive load for dispatchers managing high-stakes emergency response.
Delivering 6x Conversion via Curated Design Systems
Solved the paradox of choice in vehicle configuration through progressive disclosure and expert-curated packages.
Architecting Zero-Latency Pipelines for 85% Error Reduction
Transformed fragmented administrative workflows into an automated system through rigorous contextual inquiry.
Driving 35% Treatment Engagement for 12M Users
Redesigned the global patient dashboard to surface actionable treatment insights and reduce appointment friction.
Engineering a 60% Conversion Lift Through Friction Reduction
Streamlined the accessories purchase flow by eliminating redundant steps and surfacing contextual recommendations.
Elevating Task Success from 67% to 94%
Led the information architecture overhaul for Invisalign.com, improving navigation clarity and reducing user confusion.